Returns & order support
We are here to help
If you need help with an item or an order, contact Qatamin with your order number, the product name and a description of the issue.
Before returning an item
Please contact the team for return instructions and to confirm eligibility before sending an item back. Return windows, conditions, exclusions and refund timing are awaiting the store's final policy and should be confirmed before purchase.
Incorrect or damaged items
Use the contact form to describe the issue and request the next steps. Keep the item and its packaging available while the team reviews your enquiry.